Looking for a DTiQ Alternative for Delivery Dispute Management?
DTiQ is a well-known name in restaurant loss prevention, and it offers dispute management as part of its suite. But if what you actually need is to recover delivery chargebacks — without installing a surveillance camera system to do it — there may be a simpler fit. Here's how Saltly compares as a DTiQ alternative.
What DTiQ Does
DTiQ is primarily a loss-prevention and in-store video surveillance company. Its core product is intelligent video — cameras and analytics that monitor what happens inside your restaurant. On top of that, DTiQ offers dispute management that uses video evidence to contest chargebacks on platforms like Uber Eats and DoorDash.
That's a strong fit if you're already investing in in-store surveillance and want dispute management bundled with it. It's a heavier lift if delivery chargebacks are the specific problem you're trying to solve.
How Saltly Is Different
Saltly is purpose-built for delivery dispute recovery and nothing else. It doesn't require a camera system, an installer, or a change to your kitchen workflow.
Instead, Saltly runs in a web browser on a device you already own — an iPhone, iPad, or tablet. It photographs every order before pickup, detects chargebacks across DoorDash, Uber Eats, and Grubhub, and files disputes automatically with the matching photo. Setup takes about two minutes.
Side-by-Side
| Saltly | DTiQ | |
|---|---|---|
| Primary purpose | Delivery dispute recovery | In-store loss prevention + video |
| Hardware required | None — uses a device you own | Camera system installation |
| Evidence type | Timestamped photo of each order | In-store video |
| Setup | ~2 minutes, no installer | System installation |
| Automated dispute filing | Yes | Yes |
| Best for | Recovering delivery chargebacks specifically | Operators wanting full in-store surveillance |
Which Is Right for You?
Choose DTiQ if you want comprehensive in-store video surveillance and loss prevention, with dispute management as one part of a larger security investment.
Choose Saltly if the problem you're solving is delivery chargebacks specifically and you'd rather not install hardware to fix it. You get focused, automated dispute recovery with evidence on every order — and you can be running in a couple of minutes. (For a platform-by-platform breakdown of how disputes work, see the complete 3rd-party delivery dispute playbook.)
See how much Saltly could recover for you.
Frequently Asked Questions
What does DTiQ do for delivery disputes?
DTiQ is primarily a loss-prevention and in-store video surveillance company that also offers dispute management, using video evidence to contest chargebacks on platforms like Uber Eats and DoorDash.
How is Saltly different from DTiQ?
Saltly is purpose-built for delivery dispute recovery and does not require installing a surveillance camera system. It uses a device you already own to photograph each order before pickup and files disputes automatically, so setup takes about two minutes.
Do I need to install cameras to use Saltly?
No. Saltly runs in a web browser on any iPhone, iPad, or camera-enabled device. There is no hardware to install and no change to your kitchen workflow.